Учебные курсы по Siebel на русском языке

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Учебные курсы по Siebel на русском языке

Сообщение crm2life Ср май 11, 2011 1:28 pm


Не многие знают, что в России есть официальные курсы по Siebel на русском языке.
Их проводит компания РДТЕХ
Список курсов доступен по ссылке http://www.rdtex.ru/win/courses.list (раздел Siebel)

Коротко о курсах:
Siebel 8.1.x Core Consultant Course The Siebel 8.1.x Core Consultant Course contains the information from the Siebel 8.1.x Installation, Siebel 8.1.x System Administration, Siebel 8.1.x Tools, and Siebel 8.1.x Business Automation courses. It is a 15-day course designed for technical implementation team members. Students get in-depth, hands-on practice installing, administer! ing, configuring, and automating the Siebel CRM software to meet common business requirements.

Siebel 8.1.x Installation and System Administration This course is intended to provide in-depth coverage of the Siebel CRM installation process and Siebel CRM system administration. Topics for the installation portion include installing and configuring a Siebel Gateway Name Server, Siebel Enterprise, Siebel Server, and Siebel Web Server Extension. The server administration portion will cover configuring application components, parameters, and configuration files; using the command-line server manager interface; logging and event notification, gathering diagnostic information using Siebel Application Response Measurement (SARM); deploying required ActiveX controls for High Interactivity clients; using Application Deployment Manager (ADM) to deploy application customizations to other Siebel Enterprises; and basic performance tuning.Additional topics include Additional topics include installing the Siebel Management Server and Agent, Siebel Developer Web client, and Siebel Tools, as well as multi-server installation, multilingual installation, and configuring LDAP support.

Siebel 8.1.x Tools The Siebel 8.1 Tools course provides in-depth coverage of how to use Siebel Tools to configure Siebel applications to meet a company’s business requirements. The course first covers the configuration process, and then describes in detail how to configure objects in the User Interface layer, the business layer, and the data layer.

Siebel 8.1.x Business Automation Siebel 8.1.x provides a rich set of facilities to automate your business processes. This course provides in-depth training in the most important automation technologies in Siebel applications, and emphasizes core technologies, such as Siebel business services, Siebel Workflow, Siebel Task UI, and Siebel Assignment Manager.

Siebel 8.1.x Enterprise Integration Manager Students get hands-on practice: mapping external data! to Siebel tables and columns; using EIM table reports to determine how to populate EIM tables and columns to load base tables; running EIM import, export, and delete jobs; and dealing with party data, user keys, primaries, and extensions.

Siebel 8.1.x BI Publisher Reports The Siebel 8.1.x BI Publisher Reports course is intended for developers, administrators, business analysts, and end users who are responsible for building new and, modifying existing reports in a Siebel installation. As of the 8.1.1 release of Siebel CRM, the BI Publisher Server is used to generate reports and replaces the Actuate Reports Server. This course is a new course that covers reporting using only the BI Publisher Server. Note this course does not teach participants how to convert existing Actuate report templates to BI Publisher report templates. The course provides participants with the knowledge to modify existing reports, to create a variety of new reports, and to make the reports available to Siebel clients. Participants learn how to use use Microsoft Word with the BI Publisher Desktop add-in to create and modify report templates. They also learn how to use BI Publisher Server to generate reports. Participants learn how to configure the Siebel application to enable reporting features such as parameterized reports and report scheduling. In addition participants learn how to install and adm! inister the BI Publisher Reports server.

Siebel 8.1.x Application Administration The Siebel 8.1.x Application Administration course is intended for application administrators responsible for supporting initial and ongoing administration of Siebel applications. The initial section of the course provides grounding in key Siebel CRM concepts, including navigating the application, the Siebel CRM architecture, and the Siebel CRM object model. The next section describes access control, and how employees and application data must be administered. The third section covers literature, initial data, and administration that di! rectly impact the user experience: user preferences, lists of values, certain types of data, predefined queries, quick fill templates, message broadcasts, alerts, activity templates, assessment templates, and iHelp. The fourth section introduces business automation such as workflows, and then discusses administration topics that require them, such as approvals, the Universal Inbox, and Siebel Reports. The final section covers additional administration topics such as submitting jobs, state models, the audit trail, system preferences, and administering Assignment Manager.

Siebel 8.1.x Business Analyst This cou! rse examines Siebel applications in two dimensions. The first dimension, breadth, is covered in the first two days of the course where students become familiar with the defining features of Siebel applications, such as Siebel Sales and Siebel Call Center. Students also explore Siebel automation options, such as Siebel Workflow, Assignment Manager, and Task UI. All of this exploration is reinforced with hands-on exercises with Siebel applications. The second dimension, depth, is provided in the last three days of technical training, which provides business analysts knowledge and skills they need to participate in a Siebel implementation project. Students come away from the course with an appreciation of the logical structure of Siebel applications. Students explore key topics, such as the Siebel Web architecture and data access. In the final half of this technical section of this course, students use Siebel Tools to explore application customizations. Key topics include modifying! the business logic and user interface to Siebel applications and using Siebel automation.
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Re: Учебные курсы по Siebel на русском языке

Сообщение Master Чт май 19, 2011 10:13 am

Курсы на русском, а описание курсов на английском. Не порядок!
Зовите меня просто - МАСТЕР!
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